Occasionally we run promotions or offer discounts that require a code at the shopping cart. Please enter the code exactly as it was provided. If it still does not work, the code may have expired or the order may not meet the terms such as minimum spend or product exclusions.

• Discount codes must be entered at checkout before payment is completed. They cannot be applied after the order is placed.

• Only one discount code can be used per transaction. To use more than one code, place separate transactions.

• Codes may be case sensitive and must be entered without spaces.

If you continue to have trouble, email our customer care team at customercare@harlowg.com.au
Subject line: Promotion or discount issue
In the email body, include your order number, the code you attempted to use, a brief description of the issue, and a screenshot of any error message.