Access to and use of the HARLOW G website (the ‘Website’) is subject to the following terms and conditions. By using the Website, you agree to all terms and conditions, which we may update periodically without notice. You should check this page regularly and take note of any changes made. If you do not wish to be bound by the Terms, you should not access or use the Website.
If you have any queries regarding these Terms, please contact our customer care team at customercare@harlowg.com.

You warrant and represent to Us that you have all necessary rights, power, and authority to agree to these Terms and perform your obligations hereunder, and nothing contained in this Agreement or in the performance of such obligations will place you in breach of any other contract or obligation. The failure of either party to exercise in any respect any right provided for herein will not be deemed a waiver of any further rights hereunder. If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. Any new features, changes, updates, or improvements of the Program shall be subject to this Agreement unless explicitly stated otherwise in writing. We reserve the right to change this Agreement from time to time. Any updates to this Agreement shall be communicated to you. You acknowledge your responsibility to review this Agreement from time to time and to be aware of any such changes. By continuing to participate in the Program after any such changes, you accept this Agreement, as modified. All coupon codes unrelated to sales, such as prizes or exclusive group coupons, will follow the terms outlined under Sales and Discounts unless stated otherwise.

HARLOW G has made every effort to ensure all information, graphics, audio, video, and other items appearing on this site (‘Content’) are accurate and up-to-date at the time of publication. However, HARLOW G does not guarantee the accuracy or completeness of the Content and is not liable for any errors, omissions, or defects. Depending on your screen’s resolution, the colours of products displayed on this Website may not accurately reflect the true colour of the item.

To the extent permitted by law, HARLOW G and its directors, employees, agents, and contractors exclude all liability for any consequential, indirect, or incidental loss, or for any loss of profits, income, business, or goodwill that arises from your use of this Website and/or reliance on the Content, whether or not caused by any negligent act or oversight on our part or by HARLOW G’s related corporations.

Certain laws, including the Competition and Consumer Act 2010 (Cth), may imply warranties or conditions or impose obligations on HARLOW G that we cannot exclude, restrict, or modify, or can only exclude, restrict, or modify to a limited extent. Where these laws apply, to the extent that HARLOW G is able to do so, our liability will be limited to the resupplying of the Content.

HARLOW G does not guarantee the security of using this site or any systems used to access this site. Further information about security concerning your personal information can be found in our Privacy Policy.

The Website may contain hyperlinks to sites operated by third parties. HARLOW G does not control these linked sites and is therefore not responsible for their content. Links are provided solely for your convenience, and HARLOW G’s decision to include a link does not constitute our recommendation or endorsement of the sites or the products and services they offer. You access these sites and use or buy their products and services at your own risk.

(a) Copyright

All Content on this Website is protected by Australian and international copyright laws unless otherwise indicated.

You may view this site and the Content using your web browser and/or smartphone and save an electronic copy or print out a copy of the Content or parts of this site for your own information, research, or study. If you do, you must: (a) not change the Content from how it appears on this site unless authorised by HARLOW G and then only according to the conditions stipulated by HARLOW G; and (b) include the copyright notice “© HARLOW G” on the copy.

You must not reproduce, frame, transmit (including broadcast), adapt, link to, or use any of the Content on this Website, except as allowed by this site or as agreed by HARLOW G in writing.

(b) Trademark Notice

This site contains registered trademarks that are, unless shown otherwise, either owned or licensed by HARLOW G and are protected under the laws of Australia and other countries. You must not use HARLOW G’s trademarks, except: (a) by saving or printing out a copy of this site as allowed under the copyright notice set out above; (b) as part of a legitimate reference to HARLOW G or a HARLOW G product; or (c) with HARLOW G’s prior written consent.

The use of any trademarks on this site that are not owned or licensed by HARLOW G is not intended to indicate any association with or endorsement by the owner of that trademark.

(c) Intellectual Property in Designs

This Website contains graphics and other visual representations of products protected by copyright and/or the Designs Act 2003 (Cth) and equivalent laws in other jurisdictions. HARLOW G actively protects its rights in its designs and strictly enforces these rights under applicable laws.

Making electronic or other copies of products displayed on this Website with the intent of reproducing them in whole or in part is strictly prohibited.

By accessing the Website, you accept that any disputes about this site or its Content are to be determined by the courts having jurisdiction in New South Wales, Australia, according to the laws in force in that State and subject to the application of any principle of conflict of laws inconsistent with this requirement.

As this site can be accessed throughout Australia and overseas, HARLOW G does not represent that the Content complies with the laws of any country outside Australia. If you access this site from outside Australia, you do so at your own risk and responsibility and are responsible for ensuring you comply with all applicable laws in the place you are located.

Customers must provide HARLOW G with complete and accurate details when making purchases. HARLOW G is not liable if we are given an incorrect delivery address at the time of purchase. Any additional expenses in correcting the order are the customer’s responsibility.

All prices quoted are in Australian dollars (AUD) and include GST. Costs related to international orders are calculated using an integrated currency converter. HARLOW G is not responsible for varying currency conversion rates charged by customers’ banks.

Afterpay
Afterpay service is available on Australian orders only. At checkout, customers will be redirected to the Afterpay website to complete the transaction. To be eligible for Afterpay, customers must have an existing Australian Visa or Mastercard debit/credit card, be over 18 years of age, and live in Australia. To see Afterpay’s complete terms, visit: Afterpay Terms

PayPal
Payment is processed through PayPal. Upon checkout, customers will be redirected to the PayPal website where they can select their payment method. However, it is not necessary for customers to have a PayPal account to shop with HARLOW G.

ZipPay
ZipPay is also available for Australian orders. At checkout, customers will be redirected to the ZipPay website to complete the transaction. To use ZipPay, customers must have an Australian Visa or Mastercard debit/credit card and meet ZipPay’s eligibility criteria. For more details, visit: ZipPay Terms.

All discount codes are in AUD. Discount codes cannot be used in conjunction with any other offer. See our Promotional Terms and Conditions for current Promotions, Discounts, and Coupons.

Orders are processed on business days (Monday through Friday) excluding public holidays in New South Wales, Australia.
Customers are unable to amend or cancel orders once the order is placed.
Customers will be provided with tracking numbers once orders are shipped out. See our shipping policies for further details.
In the event where a parcel is not claimed/refused by the receiver, The carrier will attempt re-delivery If the carrier and/or our team is unable to arrange a re-delivery by carries cut-off time, the parcel will be destroyed and abandoned by authorities in the receiver’s country. Consequently, there will be no refunds for parcels that are not claimed or refused.

HARLOW G takes every measure against credit card fraud. If we suspect that a customer’s order may be fraudulent, we will contact the customer to confirm certain details. If the customer refuses to respond with the required information within 7 days, we reserve the right to cancel the order.

HARLOW G reserves the right to cancel any order if we are unable to provide the requested products. Customers will be immediately contacted in these cases.

HARLOW G is not liable to compensate for any loss, expense, or inconvenience customers may face.